Testimonials: What Our Customers Have Said:
I have a lake cabin near Bolivar TN. I got no bars on my 2-yr-old internal aircard on my Lenovo T60. Switched to a Verizon 175 (white) usb aircard and got very spotty zero to 1 bar reception—occasionally could do emails but unreliable. The WPS tech (who, by the way, was very helpful and spent time with me on the phone with my novice questions) wasn’t sure the Arc
(Arc
freedom desktop antenna) would be sufficient for me and that I might need upgrade to the truckers antenna
(Wilson
301101) or even the yagi (MB825
dual band yagi) on the roof, but to try the Arc first, then upgrade if it didn’t work.
So I bought the Arc and plugged it in to the aircard (with the fme antenna adaptor(WA-1033)). I’m getting a rock-solid 2 bars everywhere in my cabin or outside. It’s getting broadband reception without hiccups. It is perfect for emails and even for surfing net and amazingly even for streaming video.
For around $45 plus the $8 adaptor cable (plus, WPS allowed me the option to return it if it didn’t work!), you can’t beat this thing.
Jeff, Tennessee
I wanted to personally thank you for your technical skill and product recommendation
to help me drastically improve my cell phone reception from one of those "dead areas."
It would do the local cell phone promoters good to have your expertise and access
to products like the Yagi
antenna. Between you and Wilson Electronics teaching me how to do a field test and
install the Yagi you have
taken away my frustration and greatly enhanced communication for myself, family
and church. When I was a com repair man in the Marine Corps, Company B's motto was,
"The Key to Victory in Battle is Effective Communications." My cell phone is now
an effective tool.
I also thought you would like to know my field test stats from the day, June
9th, 2003 when I installed my antenna. My phone, not being hooked to any external
antenna, jumped around from -99 to -105 - basically I could not hold an unbroken
conversation. Using a 4dB roof mounted car antenna in my office window I could improve
to about -95. I could talk, but many times I would lose contact, or my speech would
be garbled. Most of the time I could hear fine but my transmission would be broken.
With the Yagi attached to the parsonage roof TV antenna pole and pointed towards
a tower by Truman, MN we were able to get down to a signal that bounced between
-79 and -81. My phone registered full tower strength on its indicator which has
never happened in the year that I have been using a cell phone here.
John S, Minnesota
Just wanted to let you know everything
worked great. Within a few days I had the antenna (Nextel
repeater system) up and running and now all I hear on the warehouse floor is
the clicking nextels. Makes our work so much more efficient. If I had known it was
going to be this easy I would have done it 9 months ago, Nextel wanted 10K to provide
us with service we already pay for.
Thanks,
George A, New Jersey
I just wanted to drop you a quick
note to compliment you on your service, and your product. We have several cell phones
that need to be used inside the plant. Before I installed your antenna’s I could
maybe get one bar at any given spot in the plant or the office (normally it was
no service). Since the installation the worst I have seen is three bars and the
norm is now 5.
Companies that deliver what they promise are becoming all
too rare, so I wanted to thank you from all of us for supplying a product that does
what you said it would.
Have a great day,
Todd F, IA
Dear WPS Antennas:
Just
a note to say how WELL your repeater kit (DA4KSBR-50U
Dual-Band Repeater Kit) works at my home. Previously I had to stand in the front
yard to use my cell phone. After installation, the cell phone works extremely well
throughout my home.
The kit arrived on time and was very well packaged. Installation
was reasonably easy and straight forward.
Regards,
Charles Y, TX
Hola, Matt!
Just wanted
to let you know that the antenna and adapter arrived yesterday. We did as you suggested,
and placed the magnetic antenna on a metal plate and for the first time since having
this phone called our son's family in Florida. We live in an area surrounded by
mountains and about two miles from the Mexican border. This was the first time we
could use our cell phone from home. It was wonderful....no cracking or breaking
up. I really do appreciate your service and your assistance. Thank you soooooo much!
Judy L, Arizona
Dear Customer Service,
I
wanted to drop a note of thanks for recommending the
ARC Wireless Solutions Freedom
Cell Phone Antenna. My husband and I have Cingular cell phone service and also
have the Option GT MAX 3.6 broadband card for our home notebook computer. We also
travel in a large motor home and take the computer with us. We live right on the
boundary of Cingular's broadband service in the Harrisburg, PA region and had poor
to no broadband signal reception in our home.
After speaking with your most
helpful customer service department, I purchased the
ARC Wireless Solutions Freedom
Cell Phone Antenna. Our download rates have improved from around 150 kbs at
a -101 dBm signal strength to an average of about 650 kbs at -85 dBm. We are very
pleased, to say the least. We also couldn't get the broadband signal inside our
home, only outside on our deck. The
ARC Wireless Solutions Freedom
Cell Phone Antenna brought the broadband signal inside our home.
I fashioned
a waterproof pouch for the antenna and have hung it on the outside of the window,
increasing our speeds even further. I don't know that the antenna is weatherproof,
but I'm willing to find out!
I was doubtful the product would perform as
well as the customer service representative related, but it's exceeded all our expectations.
Nancy M L
I want to tell you that I received
the antenna and booster faster than expected. The items were well packaged and after
installation I found a significant increase in my signal reception.
Thanks,
Bill D, TX
Hi Folks,
I purchased
the
ARC Wireless Solutions Freedom
Cell Phone Antenna
from you a few weeks ago.
This little thing works GREAT. It's I bought one
and have used it in my home BASEMENT and in the interior offices for lengthy conference
calls. 2-3 bars solid. Never dropped a call. A colleague bought one last week and
he is thrilled. He had zero bars at his home and now he has a solid 3 bars. He uses
it in his office, on the desktop. We're in a 4 story modern suburban office building
and don't have a repeater in this building. Best of all, the device is passive,
so it's easy to lug anywhere, even in your pocket or purse.
My wife doesn't
like it because she likes to walk around and do things - I told her to stuff it
in her hip pocket, but no-go, oh well; works for me, her loss!
We are in
the metro Boston area and my colleague is in southern New Hampshire. I know you
recommended the 3 foot trucker antenna, just because you could reliably stand behind
it. However, I took the chance. I would recommend it to anyone who is in a metro
area where there are still queer pockets of zero signal. Many people, curiously,
cannot use their phones in their homes, but can do just fine in the neighborhood
streets. I think there's a great little niche here.
The only thing a little
tough is how easily the (particular phone adapter cable) connector slips off. I
know you’ve tried to address that with Velcro and I appreciate that. Luckily, the
Velcro doesn’t interfere with the hip holster or the battery charger. I hope someday
the manufacturers come up with a more secure connector for mobile devices. (NOTE:
On many adapters that have prongs, you can often gently squeeze the prongs closer
together for a snugger fit.)
Thanks again.
Bill T, NH
We installed the antenna (DA4KSBR-50U
Dual-Band Repeater Kit) today. I was a little nervous that perhaps I had just
thrown away $700. However, the second I plugged it in, my phone went from 0 bars
to 4 bars of signal strength. With some fine-tuning of the pick-up antenna, I may
be able to get 5 bars. A very well spent $700 !!!!!
Thank you for your quick replies
to e-mail, quick shipment, and (most importantly) a great product.
Brent M, GA
Finally a product that does what
it says it will. The ARC-00002 (ARC
Wireless Freedom) cell phone antenna works. I live in the mountains of east
Tennessee was missing 8 of 10 calls at home but not any more - 100% Satisfied. Buy
it you won't regret it - this works.
Jim M, TN
I received the antenna and
parts last week. Had my crew install it and run all the cables. Before installing,
sitting in my server room, which is dead center of the building away from windows,
I had NO signal. Using the blackberry handheld you can see the DB level of signal
and it was reading -103 or so. Zero signal. After installation of the antenna, I
have a reading of -59 full bars and we can use phones everywhere in the building!
I get better signal inside than outside. I wanted to thank you for the quote and
fast service. The install went flawless except for after setting up the antenna
and pointing it at the nearest tower, we had TOO much signal and had to point the
antenna off to the side. It works great and I am recommending this system to everyone
I know.
Ken J, Georgia
The addition of the 3rd antenna
location (3rd interior antenna for a
repeater system) was
a success! We are very pleased with the product and support that we have received
from your company. Congratulations on a great product and staff! It feels good when
a plan goes as smooth as this project did. Again thank you for your help and support.
Charlie K, New York
I just received your
trucker special. Let me
first say that I live in the sticks. No service where I am typing this from. I tied
the antenna to a tree above the house. I have full bars! My sister first asked if
the antenna came. When I said I am talking to you from the desk, she said, "In the
house on the cell?" Everyone who I've called tonight thinks I'm on a land line.
I just had my long distance phone turned off. The best part is your product costs
as much as one month of phone service here, including shipping. I just saved $75
a month. I'm glad Radio Shack said to look online for an antenna.
I wish I knew you sold these
years ago. I had to climb on the roof to make a call or drive a half mile up the
road and do the "can you hear me dance." It isn't fun when the snow flies. I'll
be in touch when I get a new model phone.
Sgt Ken
S
Hi:
Have the VZ v620 Novatel
card that I am using with a desktop at my office (w/a PCMCIA adapter) for broadband
access. Even though I could connect, it would typically show 0% service. Some days,
not sure what the issue was (ie. weather, etc), I would have repeated drops of internet
link, which would be pretty irritating, and in my business, potentially costly.
I went and bought the
ARCWireless Freedom antenna, and now service is consistently at 70%, with NO
droppage. I use it for real-time market trading applications and execution times
seem greatly enhanced. $60 for such vast improvement is a steal...do it.
Thanks wps,
Rob DB, CA
Just finished mounting the
External Antenna (301101 Trucker)
you sold me for use with my Sprint EVDO card. Works like a champ. I went from 1
bar signal strength to 6 bars. You sold me exactly what I needed, no more, no less.
Should our company have further antenna needs, rest assured, I'll point them in
your direction.
Jeffrey
H, Missouri
wpsantennas.com has once
again shipped the same day I ordered and communicated this to me by email in a very
timely fashion. I am already a repeat customer so I should come to expect this from
wpsantennas.com but when I shop elsewhere for stuff other than cellular stuff I
don't get this kind of service. I hope you guys stay around for years to come and
so long as your at the same website I will be coming back time and time again.....
Thank You guys for the outstanding service once again
Chris C, Oklahoma
I just wanted to thank you for
the great products and the great service. I received my items exactly when you said
I would receive them. Also, after three years of not being able to use my cell phone
where I know live, I am able to get four bars......not one, but four bars. The only
reason I kept the phone was that I could use it when I was driving somewhere. Now
I can use it in my home as well.
Thanks so much. Next I have to call my friends
Barb and Jerry and thank them for referring you to me. I will be sure to pass you
name along as well.
Thanks again.
Cheryl C, Michigan
You guys have awesome customer
service and if you want to use that statement, you can. I hope this antenna does
the trick but no matter what............you are the only ones that have been able
to help me and then change a two day shipment into one day after a very late request.
It is very much appreciated.
Mike G, Washington
I received my Wilson order (from
wpsantennas.com) Wednesday and have our application running on the bench with the
backup Truckers antenna
mounted on a tripod. I went from non-usable signal (an occasional one bar) on my
EVDO card to 93% signal strength using the Verizon supplied network statistics software.
I believe this to be a great test as it would appear that the operational RF gain
is in the linear range as opposed to saturation. This RF signal level improvement
allows us to go forward with our project. Thanks for the help.
Joe M, Texas
Just wanted to let you know that
I received the new antenna you sent yesterday. That's mighty fast service! Thank
you so much for handling that for me and for the great price. I will definitely
continue to order all my cellular accessories from WPS. You surely know what good
service means.
Bob P, Minnesota
Dear Matt:
The level of
customer service you provide was a pleasant surprise. My issue could have been your
product but just as easily could not have been. Most companies would use that as
an excuse to not help you. Your help in sorting through it all was much appreciated.
Please feel free to use me as a reference for any of your future customers. Bad
service is so common that good service needs to be recognized.
Kerry
M, GA
I just wanted to let you know what
superb technicians and salespersons you have in Amanda and Matt. They were so knowledgeable,
and they directed me exactly to what I needed in a very helpful and friendly fashion.
I got the feeling that they really wanted me to get just exactly what I needed.
It was exactly how customer and technical support is supposed to be.
I want to commend you on an excellent
staff, and I will recommend your store to anyone in need of cell phone reception
help.
Josef b R,
California
Hi, I bought your
811201 booster and trucker
antenna (for my RV) plus a magnetic antenna for my car, and I've been using them
here in Dead Zone (Lake County) Northern California for some weeks now, and I am
so delighted at what great products you have. I use my cell phone here for voice
plus internet connection, and I can always get a good signal. You should see the
surprised look on people's faces when they see me talking on the phone here in the
canyon. Sometimes when I drive around, I get into an analog-roam zone, but I always
get a good quality digital signal at my "home" campground.
Eve L, California
I just wanted to email you and
tell you that the system
that you set up for us is working awesome. I can finally use my phone and my radio
in my office. Now I can actually use what I have paid for, for so darn long! We
have 26 Nextel phones and about ten of those are used in the office. Everyone is
thrilled that they do not have to go outside to use the phone or radio to contact
our workers in the field. Great Job !
Ron G, Missouri
I received my package yesterday.
The adapters work beautifully! I would like to express my sincerest thanks and appreciation
for getting my order out to me so soon. In this day and age I am certainly not accustomed
to the level of customer service you've provided. Thanks again!
Brian S, California